How will you deliver my order?
All our shipments are delivered via Aramex which are sent out every day at 5:00 pm, except Fridays.
Am I entitled to free delivery?
Yes, If your order is AED 100 or more and delivered within the UAE, then delivery is free!
How do I pay for my product?
You just have the cash ready when the courier company arrives at your door.
Can I exchange my product?
Yes, exchanges can be made within 14 days from delivery. The Item should be in a good condition and not used. It should also be in the same box you it in received.
My order has been placed, what’s next?
By now you have received an e-mail containing your order number. Your product is picked up by Aramex every day except fridays at 5 pm. Once this is done, another e-mail is sent to you containing your Aramex airway bill number.
Which other countries do you deliver to?
We deliver to Kuwait, Bahrain, Oman, Saudi Arabia and Jordan.
How do I pay for my product outside UAE
The payment can be made in cash in your own local currency to the courier company upon receipt of delivery.
How long does it take to get my order?
Deliveries in Dubai take 1 to 2 working days. For all other Emirates, delivery is 2 to 3 working days.
Outside UAE, how long for delivery?
Approximately 3 to 5 working days. While delays may occasionally occur due to issues beyond our control, we will always try and keep you updated on the status.
How long does it take to get my store credit?
The sooner you inform us that you want to initiate a return the better. We will schedule a pick up from your doorstep at a time that suits you. Returns are picked up within 2 working days, and we’ll process your credit within 24 hours.
Aramex Non Service Areas within UAE
|(if you are located in one of the below mentioned locations, please contact us and we will attempt to arrange alternative means of delivery)|
Ras Al Khaimah
|1. Al Dahar||1. Al Aqah||1. Al Hail|
|2. Al Dahara||2. Al Bidya||2. Adhen residence area|
|3. Al Hayer||3. Bathna||3. Airport area inside shabiya|
|4. Al Qua||4. Bleidah||4. Al Ghail residence area|
|5. Al Saad||5. Dadna / Roll Dadna||5. Al Maneyai|
|6. Al Wagan||6. Dibba Al Baya||6. Aljeer|
|7. Araad||7. Dibba Al Hosn||7. Baniyan Al Wadi|
|8. Faqa||8. Farfar||8. Burairath|
|9. Maskin||9. Hala||9. Ghaleela inside shabiya|
|10. Mayzed||10. Kalba Oman RD.||10. Hamraniya|
|11. Nahal||11. Masafi||11. Khath|
|12. Naima||12. Murbah||12. Manama|
|13. Ramah||13. Qidfa||13. Shaam|
|14. Shahab Al Ashkar||14. Qurraya||14. Shawkha|
|15. Shuwaian||15. Shawkah/Kadra/Siji/Thoban||15. Siji|
|16. Shuwaib||16. Wadi Al Abadala||16. Taween|
|17. Umm Ghafa||17. Wadi Al Sidr||17. Wadi Ghub|
|1. After Airport site office||24. Askariya||47. Mafraq Hotel|
|2. Al Bahia||25. Bainuna||48. Mirfa|
|3. Al Dhafra||26. Baniyas||49. Mohd Bin Zayed City|
|4. Al Dhafra Airbase||27. Beda Zayed||50. New Shahama|
|5. Al Falah||28. Bud Al Mutawa||51. Reem Island|
|6. Al Ghandoot Hotel||29. Buhasa||52. Ruwais|
|7. Al Jazira Resort||30. Dabiya||53. Sabia Khalifa|
|8. Al Khatam||31. Das Island||54. Sadiyath Island|
|9. Al Khazana||32. Delma Island||55. Sahamah|
|10. Al Nahda||33. Gayati||56. Samka|
|11. Al Raha||34. Ghantoot||57. Sawamak|
|12. Al Raha Beach||35. Gweifat||58. Scadia|
|13. Al Raha Garden||36. Habsan||59. Shelila|
|14. Al Raha Hospital||37. ICAD -3||60. Sir Baniyas|
|15. Al Raha Mall||38. ICAD-2||61. Suha Island|
|16. Al Rahba||39. Jabeldana||62. Sweihan|
|17. Al Reef||40. Journ Ya Four||63. Tarif|
|18. Al Saad||41. Khalifa City A||64. Taweelah|
|19. Al Samha||42. Khalifa City B||65. Yahar|
|20. Al Sila||43. Liwa||67. Yas Island|
|21. Al Wasba||44. Madinath Zayed City||68. Zayed Military City|
|22. Al Watba||45. Mafraq|
|23. Asab||46. Mafraq Hospital|